Delivery
All orders are sent out by courier at a flat rate charge of $9.00 in addition to the purchase price. We will endeavour to get all orders out the same day, or the day following. Orders placed over the weekend will be sent out by Tuesday. If you are in the South Island it may take 2-3 days from despatch. The majority of orders are received within 3 days. Please let us know if you require your purchase urgently and we will work with you try to ensure this happens.
If your order is out of stock, we will notify you as quickly as possible and advise the expected delivery time. You are most welcome to choose an alternative product or cancel your order if you wish to do so.
Returns
All Jo Robertson Maternity Clothing garments are designed and made with the highest of quality and care. If, for any reason you are not completely satisfied with any of our products, please return it to us unused within 10 days, and Jo Robertson Maternity will happily provide a credit or replacement.
A Returns Form will be sent out with every order. We require you to complete this if you have something to return. If you have any questions regarding a return, please Contact Us. If you have misplaced your form, Download Returns Form here.